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Cut Rate Vacuum

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Place 3315 Pacific Ave SE, Ste B3, Olympia, WA 98501 Mon–Fri 10AM–5PM · Sat 10AM–4PM · Sun Closed
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About

Cut Rate Vacuum, located on Pacific Avenue SE in Olympia, is a dedicated store for vacuum cleaner sales and service. They offer a range of products to help residents keep their homes clean, along with the expertise needed to maintain their machines. Their focus on specialized equipment and reliable service makes them a go-to destination for those looking for quality floor care solutions. By providing knowledgeable support and parts, Cut Rate Vacuum ensures that local residents can keep their homes in pristine condition.

Hours & Info

Hours
Monday
10AM – 5PM
Tuesday
10AM – 5PM
Wednesday
10AM – 5PM
Thursday
10AM – 5PM
Friday
10AM – 5PM
Saturday
10AM – 4PM
Sunday
Closed

Reviews

i had a portable AC that needs deep cleaning, even though it's an unusual request, they were very helpful and did a great job and only charge small fees. My AC are now spotlessly clean. Definitely trust them and will refer to everyone.

Google

I am so happy with the service of cleaning my electric carpet sweepers, it looks like new! I also had a stick vacuum that wS so off brand, a replacement battery could not be found. So they had a sale and would give $100 trade in, even if it was a piece of junk like my stick vacuum, and I got a great deal on a brand new vacuum! I am so happy!!!!

Google

I bought a bag-less vacuum from a department store a while back and while I was using it, it started making a horrible noise, and stopped sucking things off the floor! I like taking things apart and trying to fix them on my own. I couldn't figure out what was wrong! I called this store and was told that there was probably a clog. I continued working on it to no avail, so I brought it in here. Staff was very friendly. They said they'd have it fixed the next day. I was skeptical because the store doesn't sell my vacuums brand, but sure enough, I walk in the next day and not only did they fix it, but it looked like they did a wax job on it, it was so clean and new looking. I've now had this vacuum for 2 years now and it still works great. If you have a vacuum problem, these guys know how to fix it! I would also add that I feel like I got a good and fair price for the work completed. Not overpriced.

As a Google Maps guide, I try very hard to give the best and honest reviews of the businesses I have the pleasure to visit. However I find myself now in a situation to where I actually have to give a business a one-star which pains me. But in this case it is completely and totally earned. This is not about the end product because the vacuum that I dropped off to be repaired was done so, this is about the complete lack and utter disregard for acceptable and friendly customer service. I had dropped my vacuum off a week ago to have the special service done that the vacuum shop offers, as I was working I asked a friend of mine to go pick it up I supplied her with the tag Etc. At first the older man who runs the front of the store and maybe the owner I do not know, was cordial, however when asked to get an itemized receipt of the cost of parts, he became combative, rude and condescending, not to mention verbally aggressive and loud. This all started because of a simple request to have an itemized cost. I have known my friend for 35 years she is 73 years old and a stand-up friend. When she told me her story and her experience with this gentleman I was mortified and I apologized to her for his rude Behavior. My friend and this gentleman at the store are peers, I would like to think he was just having a bad day, regardless I think my friend deserves an apology. I do not think we will get one. Nor do I think I will go back with my business. I hope those of you who read this will take it in good faith. I find it difficult to give any business one star, but this particular moment shines a bright light on Unbecoming Behavior for a customer service-based business. Have a nice day.

Google

BEST home cleaning vacuum cleaner store around. Good stock of new and used. Knowledgeable staff with YEARS of experience and honest feedback. They know what works and what might not be the best choice. I bought a 2 year old Kirby here for such a great price and it is perfect. I refer friends here for all of these reasons. You cannot do better than this store. USE IT FIRST. This is a one stop place to get what you need to really clean your home.

Google

Our steam cleaner went on the fritz and only wanted to work sporadically, so we brought it in. They diagnosed it for free, gave me a quote and told me what was wrong ($59.00), and fixed it back to like new condition. I picked it up for the exact amount she told me ($59), and my steamer works just like the day it came out of the box. I am very happy and in the future if anything happens to our vacuum or steamer again I will be there in a heart beat. Also, FYI. Old fashion feel to the store, and super friendly staff. Stores like this are hard to come by. Great place.

Google

This is a high quality service and sales center for all your vacuum needs. The owner was very helpful and knowledgeable with our specific requests. Very happy to have purchased our vacuum locally at a very reasonable rate with an honest family owned businesses.

Google

Great customer service! Bought a new vacuum from them. They didn't try to oversell, just sold us what we needed. Good prices, and even got to demo the vacuum before purchasing.

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